Your request for a refund for ""Thai Navi (Pro)"" was carefully considered; however, according to the iTunes Store Terms of Sale, all purchases made on the iTunes Store are ineligible for refund. This policy matches Apple's refund policies and provides protection for copyrighted materials.
You can review the iTunes Store Terms of Sale for more information:http://www.apple.com/uk/support/itunes/ ... icies.html
iTunes Store Customer Supporthttp://www.apple.com/support/itunes/ww/
หลังจาก ที่เมล์ ข้างบน ผมก็ส่งเมล์ ไปที่ itune customer ต่อ และอธิบายเหตุผลต่างๆ เพิ่มเติม หลังจากนั้นก็ได้เมล์นี้ ล่าสุด
Thank you for writing to iTunes Store Customer Support. My name is Mike, I hope you're doing great, and it's a pleasure to be your iTunes Advisor today.
I understand that the pro version of "Thai Navi" suddenly downloaded, while you actually intended to download the HD version. I sense how quick you want this to be resolved. Don't worry, I'll be more than happy to provide the assistance you need.
Surapong, after reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "Thai Navi (Pro)" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of S1.99 should be posted to the credit card that appears on the receipt for that purchase.
The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article:
Resetting iTunes Store warningshttp://support.apple.com/kb/HT1734
Additionally, since you're using an iPad, you can make modifications on it, and any other device for that matter, that will prevent them from making purchases:
iPhone, iPad, and iPod touch: Understanding Restrictionshttp://support.apple.com/kb/HT4213
I hope that this was of help to you. If you have any questions regarding this request, rest assured that I'm just an email away. Have a great day always, Surapong. Thank you very much for being a valued iTunes Store customer.
iTunes Store / Mac App Store Customer Supporthttp://www.apple.com/support/itunes/ww/